Quick answer
VPOINT TOOL collects only the information needed to answer enquiries, process orders and improve this website. We do not sell your personal data. You can ask us to correct or delete your data at any time by emailing johnlee@vpointtools.com.
Information we collect
- Information you give us — name, company, email, phone/WhatsApp number, shipping address and the technical details you send with an enquiry or order.
- Order information — items, quantities, delivery address and shipping status.
- Website usage data — pages viewed, referrer, device and approximate location, collected through cookies and analytics.
How we use it
- To reply to enquiries and send quotations
- To produce, ship and support your orders
- To improve product pages and site performance
- To send occasional product information, which you can opt out of at any time
Cookies
We use functional cookies to run the shop (cart, wishlist, login) and analytics cookies to understand which pages are useful. You can block cookies in your browser; the shop functions may be limited if you do.
Sharing
We share data only with service providers needed to run the business — payment processors, shipping carriers and email/analytics providers — and only for that purpose. We do not sell personal data.
Data retention and your rights
We keep enquiry and order records for as long as needed for business and tax purposes. You may request access, correction, deletion or a copy of your data by emailing johnlee@vpointtools.com.
Contact
VPOINT TOOL — Chengdu Factory & Head Office: Chongzhou Industrial Zone, Chengdu, Sichuan, China · Dongguan Factory: Dongguan Factory: 5th Floor, Building 5, Chisheng Abao Industrial City, No.12 Huanhu Road, Houjie, Dongguan, Guangdong, China
Chengdu Factory & Head Office: Chongzhou Industrial Zone, Chengdu, Sichuan, China · johnlee@vpointtools.com · +86 186 6783 0116
More from VPOINT TOOL
- Our Two Factories
- OEM / ODM Service
- Quality & Warranty
- Shipping & Delivery
- Request a Quote
- Why VPOINT TOOL
- Terms & Conditions
- Privacy Policy
- Replaceable Insert Router Bits
- Spiral Cutter Heads
- PCD Diamond Tools
- FAQ
- Contact Us
VPOINT TOOL — WhatsApp +86 186 6783 0116 · johnlee@vpointtools.com